Terms of Service

Welcome to CapitalForge Studios. By accessing or using our services, you agree to these Terms. Please read them carefully before making a booking or using any of our facilities, products, or websites.

Scope

• These Terms apply to all studio bookings, equipment rentals, and on-site services offered by CapitalForge Studios.
• Additional policies referenced herein (house rules, safety policies) are incorporated by reference.

Bookings

• Bookings are billed hourly; minimum 2 hours unless stated otherwise.
• Studios include standard lighting and audio as listed in catalog.
• Setup and teardown are included in the booked time. Overtime is billed in 30-minute increments at 1.5x rate.
• The client is responsible for ensuring all permits and rights for content creation.

Payments

• We accept major credit cards.
• Taxes are calculated based on the province of service.
• Deposits may be required to hold a reservation and are applied to the final invoice.
• Late payments may incur interest at the maximum rate permitted by applicable law.

Cancellations

• Free cancellation up to 48 hours before the booking.
• Under 48 hours: 50% fee; under 24 hours: 100% fee.
• Rescheduling is subject to availability and may be treated as a cancellation if within penalty windows.

Acceptable Use

Studios must be used for lawful content suitable for broadcast advertisers. No hazardous, pornographic, or hate content is permitted. We reserve the right to refuse service at our discretion if content or conduct violates these standards.

Equipment and Damage

• Client assumes responsibility for equipment during the booking.
• Damage or loss will be billed at repair or replacement cost.
• Only qualified operators may handle specialized equipment.

Safety and Conduct

• All participants must follow on-site safety instructions and fire regulations.
• No smoking, open flames, or hazardous materials unless pre-approved in writing.
• We may remove any person for unsafe or disruptive behavior without refund.

Deliverables and Intellectual Property

• You retain rights to your own content. We retain rights to our trademarks, processes, and branded materials.
• By providing assets, you warrant you own or have licenses for all materials used.
• We may use behind-the-scenes photos of setups for portfolio with your consent.

Privacy

• We collect limited data to process bookings and improve services.
• Data is stored securely and handled according to applicable Canadian privacy laws.

Liability

• To the fullest extent permitted by law, our liability is limited to the amount paid for the specific booking.
• We are not liable for indirect, incidental, or consequential damages.

Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of updated Terms. The revision date will be indicated within this document.

Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions.

Contact

Questions about these Terms? Call +1 (204) 716-2389 or email [email protected].